At this time, coolphoto ships to all countries.

Orders are typically processed within 1–2 business days. Once dispatched, delivery within all countries usually takes 3–7 business days. You’ll receive a shipping confirmation email with tracking details as soon as your order is on its way. Orders are processed Monday to Friday, excluding public holidays.

Yes, you can return your order within 30 days of delivery. To be eligible for a return: The item must be unused, in new condition, and in its original packaging. Returns are free, and once your return is approved, we’ll provide you with a prepaid return shipping label. After we receive and inspect the item, your refund will be issued to your original payment method within up to 7 business days

Yes. Once your order ships, we’ll send a tracking number to the email address used at checkout

Please contact us immediately if you need to change your address. We can update it if the order hasn't shipped yet.